FAQ

  • Do you support full-container shipments?

    Yes. We support combined shipment with other sanitary products to help reduce overall logistics costs.

  • How are bathtubs packaged? Is long-distance shipping safe?

    Typically, our bathtubs are packaged in wooden crates, which include securing straps, pearl cotton padding, and protective wrapping film.Multiple reinforced export packaging solutions are available to ensure safety during sea transportation and handling.

  • What is your warranty policy?

    We provide a reasonable warranty period for bathtubs based on cooperation terms.The detailed warranty policy,please contact our saleteam for further information.

  • Can you provide samples?

    Samples or material swatches can be provided according to project requirements for testing and confirmation.

  • Do you have export experience?

    We have long-term experience serving overseas customers and are familiar with export packaging, transportation, and market requirements.

  • Is solid surface antibacterial?

    The non-porous structure helps prevent dirt accumulation and supports a clean, hygienic surface.That’s why the solid surface material are usually used in hospitals and laboratories.

  • Is solid surface heat resistant?

    Solid surface materials tolerate moderate heat well. Direct contact with high-temperature objects should be avoided to prevent deformation or discoloration.

  • What if minor scratches appear on the surface?

    Minor scratches can be treated with fine sandpaper or professional polishing tools to restore a smooth finish.

  • How to choose the proper sink depth?

    Sink depth should be selected based on usage scenarios and personal preference. Deeper sinks help reduce splashing, while shallower sinks offer easier access.